Charity issues warning of online telephone scam

on 24th February 2019

The Oral Health Foundation is issuing advice for people calling its dental helpline service following an online telephone scam that tricks victims into being charged premium rates.

The scam features a series of bogus telephone numbers that forward people to the dental helpline. While connected, fraudsters are then able to hit callers with highly-inflated charges.

These additional and illicit charges have been collected by criminals and not passed onto the charity.

The Oral Health Foundation dental helpline can only be called on its local-rate Rugby telephone number: 01788 539 780.

All other telephone numbers claiming to be the Oral Health Foundation’s Dental Helpline (including those beginning with 0845) are not genuine and could result in callers being faced with unsuspected charges.

Chief executive of the Oral Health Foundation, Dr Nigel Carter OBE, said: ‘If you have been passed any other telephone number, we ask that you please discard it and share this information with us.’

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